The value of staying supported: Ensuring long-term success with Unit4 FP&A

At Unit4, our customers are at the heart of everything we do. We understand that you rely on our FP&A solution to drive critical business decisions, maintain compliance, and ensure smooth day-to-day operations.

That’s why we’re committed to providing continuous support, innovation, and partnership to help you succeed now and in the future. We are proud of our excellent ratings by analysts, ranking ahead of many market vendors, and we’ll keep investing in Unit4 FP&A to stay a market leader.

 

In 2025, we’re excited to launch regular product release webinars with live Q&A sessions, giving you direct access to our product management team to answer your questions. We are inviting all customers to submit FP&A feedback and share product ideas on Community4U to help shape the future!

Your feedback is invaluable, and we look forward to hearing your thoughts. We are re-launching our quarterly FP&A customer newsletters to ensure you always have the latest updates and insights right at your fingertips. As a customer, you can view the product roadmap, previous and upcoming releases and features, and continuous bug fixing on Community4U at all times.

If you’re evaluating your support and maintenance contracts, we’d like to share how working with us on active support unlocks ongoing value for your organization.

Why staying supported matters

1. Access to the latest innovations and updates

Our team continuously works to improve the Unit4 FP&A solution, ensuring that it evolves alongside your needs. By staying on an active support contract, you gain access to:

2. Compliance and business continuity

Organizations today face increasing pressure to meet internal and external regulations. Outdated software can pose challenges, particularly when it comes to:

  • Business continuity management and emergency preparedness.
    • Service availability, interoperability, and security certifications.

By staying supported, you ensure that your systems remain compliant, up-to-date, and resilient—no matter the challenges your organization faces.

3. Your trusted partner for security

Security is non-negotiable. As the sole owner of the Unit4 FP&A source code, we provide the highest levels of protection and maintenance. Active support ensures that:

  • You are always running the most secure versions of the software.
    • Critical updates are delivered to safeguard your operations.
    • Cloud or on-premises implementations meet the latest security standards.

Listen to this recent webinar on Information and Data Security in the Cloud to learn more.

4. Licensing transparency and flexibility

We understand that business needs evolve, which is why our support contracts include regular reviews and audits. This ensures:

  • Full transparency into your license usage.
    • Continued alignment between your software configuration and your business goals.

Looking to the future—together

As a Unit4 customer, you’re more than just a user—you’re a valued partner. Your feedback drives our product roadmap, and our active collaboration ensures that we continue delivering solutions that work for you.

We also know that innovation is a shared journey. Whether it’s integrating AI, adopting Cloud solutions, or streamlining operations, our active support keeps you connected to the latest advancements that will help your organization thrive.

Let’s keep building success

By choosing to remain on active support and maintenance, you are investing in the future of your organization. Together, we can ensure that Unit4 FP&A continues to deliver the performance, reliability, and innovation you need to achieve your goals.

We’re here to support you every step of the way. If you have any questions or would like to explore how we can deliver even greater value, don’t hesitate to reach out.

Ready to unlock the full value of Unit4 FP&A? Let’s continue this journey together.

Sign up to see more like this